Shipping policy

SHIPPING POLICY

Every order from Simply UV Prints is made to order. Our standard turnaround time is typically 7 to 14 business days before your order ships. Custom design requests, proof approvals, larger orders, and high-volume periods may require additional time.

FREE SHIPPING

We offer free domestic shipping on orders of $99 or more. Orders under $99 will be charged the shipping rate shown at checkout.

PROCESSING TIME VS. SHIPPING TIME

Processing time and carrier transit time are separate. Once your order leaves our shop, delivery time depends on the shipping carrier and service selected at checkout. Carrier delivery dates are estimates and are not guaranteed.

TRACKING & PRE-TRANSIT

Tracking information is sent once a shipping label is created. If your order shows pre-transit, that means the label has been created and your order is moving through our final quality check, packing, and shipping process.

Your package may remain in pre-transit for a few days before the carrier completes the first scan. Tracking will begin updating once the carrier scans the package.

NEED YOUR ORDER BY A SPECIFIC DATE?

If you need an order by a specific date, please contact us before ordering. We will do our best to accommodate requested dates when our production schedule allows, but we cannot guarantee carrier delivery dates once a package leaves our shop.

INCORRECT SHIPPING ADDRESSES

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible.

If your order has not shipped yet, we will do our best to update the address. Once a package has shipped, we may not be able to change or redirect it.

RETURNED PACKAGES

If an order is returned to us because the address was incorrect, incomplete, or the package was not claimed, we will contact you once it arrives back at our shop. The customer will be responsible for the cost of shipping the order again.

LOST PACKAGES

If tracking has not updated for an extended period of time or your package appears to be lost, please contact us so we can help investigate with the shipping carrier.

If the carrier confirms that the package was lost in transit, we will work with you to get the order replaced.

DAMAGED PACKAGES

If your order arrives damaged, please contact us as soon as possible and send clear photos of the item and the packaging. This allows us to document the damage and determine the best way to resolve the issue.

LOCAL PICKUP

Local pickup is available in the McAlester area. Please wait until you receive confirmation that your order is completely finished and ready before arranging pickup.

CONTACT

Simply UV Prints

simplyuvprints@gmail.com

P.O. Box 203

Alderson, OK 74522